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AI chat, knowledge base, booking (sales/closing/service), forms & tickets — combine freely at your business pace. From first Q&A to closing and after-sales, no need to stitch multiple tools. Make every visit a capturable, trackable lead. 30-second site integration, 10-language auto-reply, threshold-triggered seamless handoff. General and booking forms, submissions enter lead pool, follow-up reminders no missed orders. KB is supplied by KMS and FAQ content sources, distilled into AI-trusted, searchable answer sources. Unified fact source for AI answers: centralized storage, multilingual search, consistent output to Web / Widget / App. Long doc knowledge: manual entry / file upload / web crawl / WP sync, embedding auto-generated. Q&A pair knowledge: categorized short answer structured storage, auto-fed to AI assistant and Widget. From booking (sales/closing/after-sales) to payment to after-sales, flow unbroken, every inquiry becomes closeable, repurchasable revenue. Availability calendar, multi-slot and reminders, turn inquiries into in-store / on-order sales opportunities, supports reschedule and cancel. In-chat payment, supports Stripe, Airwallex and PayPal, multi-currency and refunds. Seamless AI-human handoff, ticket status fully traceable. All external expressions are built on these two modules: one internal one external, feeding each other, the fundamental difference of NexoFlow from ordinary customer service tools. Distill professional experience, common Q&A, industry knowledge and brand persona into a "callable anytime" knowledge body via KMS (knowledge management system): every sentence the system says is unified, professional, consistent with your tone. 7×24 "digital advisor" facing visitors: real-time reads KB, instant answers in natural language, smoothly completes lead capture and recommended booking in chat. Same KB, same journey thread, can appear in three places at once: ends change, underlying data always the same. Brand site + FAQ / doc center / self-service booking page, internally an admin backend An embed code / WordPress plugin, installs chat bubble and in-page FAQ, doc search into existing site (content from KMS) iOS / Android native app: leads, tickets, today's schedule and push notifications on the go All five industry packs have built-in multilingual capability, same config serves customers in different languages, for international business. Pain points：High inquiry volume, long wait times, front desk triage pressure. NexoFlow Solution：Visit flow inquiries, department guidance and booking reminders, with preset medical FAQ KB. Internationalization：Multilingual reception for overseas patients, visit flow in their mother tongue.
Related components: AI chat, knowledge base, booking Pain points：Property inquiries are repetitive and scattered, viewings scheduled manually. NexoFlow Solution：Property Q&A auto-answered, viewing bookings auto-scheduled. Internationalization：Remote viewing and overseas property inquiries, cross-timezone auto-reply, no missed customers.
Related components: Knowledge base, booking, leads Pain points：Returns and logistics inquiries are frequent and highly repetitive. NexoFlow Solution：Policy and logistics FAQ self-service, complex questions to human tickets. Internationalization：Cross-border order returns and logistics inquiries, auto-switch response by buyer language.
Related components: Knowledge base, tickets, AI chat Pain points：Lead qualification time-consuming, routing unclear—banking, insurance, utilities, gardening scattered, hardest to standardize follow-up. NexoFlow Solution：Forms capture leads, auto-dispatch to owners by rules, accumulate reusable sales scripts. Internationalization：Overseas customer inquiries auto-captured and dispatched, not limited by office hours.
Related components: Forms, leads, AI chat Pain points：Registration and course inquiries repeat frequently. NexoFlow Solution：Instant answers to common questions, registration and inquiry auto-scheduling. Internationalization：Study abroad and overseas student inquiries, follow up registration in student's mother tongue.
Related components: FAQ, booking, knowledge base The following industry categories are from the SaaS tenant registration options, NexoFlow modules and scripts can be quickly adapted by commonality—especially optimized for SMB services that "need consulting first to form sales conversion". Monthly subscription, upgrade/downgrade anytime.
Tier availability subject to platform, unopened tiers will open gradually · quarterly 5% off / annual 20% off Add-on packs are value-added service packs independent of NexoFlow main plans, only paid tenants can purchase separately. Not included with plans, enabled on demand, help deepen capabilities for specific business scenarios. Customer signal hub: unifies customer signals scattered across tickets, NPS, reviews and online chat, AI auto-completes sentiment analysis, urgency detection and trend tracking, follow-up status fully traceable—every inquiry caught, not lost. Price subject to actual settlement in SaaS platform · supports monthly / quarterly / annual (USD) We'll release new add-on packs from time to time for tenants to choose on demand. Submit form, or consult online assistant directly. We'll reply ASAP. No booking needed, AI-first or form follow-up optional, backup channel support@nexoflow.cc
Features & Industry Solutions
One platform, covering the full customer engagement chain
① Chat acquisition
AI Chat
Forms & leads
② Knowledge-driven
Knowledge base
KMS knowledge management system
FAQ
③ Conversion collaboration
Booking (sales/closing/after-sales)
Payment & collection
Tickets & human handoff
Knowledge base × smart chatbot
Knowledge base core
Smart chatbot
One system, three deployment forms
Web
SDK embed
Mobile App
Preset common configs for 5 industries
Healthcare
Real estate
E-commerce
Professional services
Education
More than 5 industries: 19 categories at tenant registration
Four plans, choose as needed
Get started
Not yet available
Not yet available
Not yet available
On-demand add-on service packs
NexoFlow SignalHub
Core benefits
Questions or want to chat?
Home
Features
Core capabilities
All features overview
How the system works
Chat acquisition
Knowledge-driven
Conversion collaboration
Industry solutions
Industry solutions overview
Healthcare
Real estate
E-commerce
Professional services
Education
Pricing
FAQ
Documentation center
Docs home
Security & compliance
Download
About
Core capabilities
No need to enable all at once to get running:FAQ, KMS, chat, forms, booking (sales/closing/after-sales) and tickets, each module can be enabled independently: just a FAQ wall, just a chatbot, or just booking. Modules scale with business, system grows with you, not forcing you to pay for unused features; when multiple modules used together, they auto-relay.
Brain
Face
The relationship between the two is key: without KB, bot is just an empty chat shell; without bot, KB is just an unread library. Every bot conversation feeds back to help you understand what customers care about.
Backend updates once, three ends take effect simultaneously: no "site says A, App shows B" version gap, no multiple teams maintaining separate content.
Industry solutions
Broader coverage
Healthcare
Clinics, hospitals, dental, telemedicine and health centers
Legal services
Law firms, legal advisors, notary and compliance consulting
Financial services
Accounting, financial consulting, insurance and investment services
Real estate
Property management, agency and rental services
Education & training
Schools, tutoring centers, online courses and training
Consulting & agency
Management consulting, IT consulting and professional advisors
Fitness & wellness
Gyms, yoga studios, personal training and sports centers
Beauty & hair
Hair, nail, skincare and styling salons
Pet services
Pet hospitals, boarding, grooming and training
Food & beverage
Restaurant, café, bakery and takeaway inquiry booking
Event planning
Wedding, exhibition, photography and party inquiry scheduling
Hotel & tourism
Hotel, B&B, ticketing and itinerary inquiries
Renovation & construction
Home and commercial renovation and design company measurement and quote follow-up
Home repair
Cleaning, appliance repair and plumbing on-site booking
Gardening
Courtyard design, green maintenance and landscape construction
Automotive services
Repair, maintenance, grooming and test drive booking
Logistics & delivery
Freight, warehousing and intra-city delivery inquiry follow-up
Retail & e-commerce
Physical retail and online store product inquiries and pre-sales follow-up
Other
Other industries not listed above
Bronze plan
Free
Personal & trial
Not yet available
Silver plan
$39 /Month
SMB consulting
Not yet available
Gold plan
$79 /Month
Growing teams
Not yet available
Platinum plan
$199 /Month
Enterprise-grade
AI quota info：
Plans include "capability quotas" (conversation count, FAQ entries, knowledge entries, etc.); AI capabilities (chat, translation, writing, FAQ extraction) all go through prepaid Token bucket, plans don't include quota, need to top up on demand, no overdraft.
Add-on pack
$15
/monthly
$43
/quarterly (5% off)
$144
/annual (20% off)