Skip to main content
Plan tiers follow platform availability; unavailable tiers will open progressively. Monthly subscription, upgrade/downgrade anytime.
Tier availability subject to platform, unopened tiers will open gradually · quarterly 5% off / annual 20% off About industry packs: ① Industry packs are preset content templates (scripts, FAQ and component combos), same-industry tenants can quickly go live and deploy their service capabilities with simple modifications, no need to build from scratch; ② Currently offers healthcare, real estate, e-commerce, professional services, education five industry packs; ③ We'll release new industry packs from time to time for tenants to choose on demand. Add-on packs are value-added service packs independent of NexoFlow main plans, only paid tenants can purchase separately. Not included with plans, enabled on demand, help deepen capabilities for specific business scenarios. Customer signal hub: unifies customer signals scattered across tickets, NPS, reviews and online chat, AI auto-completes sentiment analysis, urgency detection and trend tracking, follow-up status fully traceable—every inquiry caught, not lost. Price subject to actual settlement in SaaS platform · supports monthly / quarterly / annual (USD) We'll release new add-on packs from time to time for tenants to choose on demand. Submit form, or consult online assistant directly. We'll reply ASAP. No booking needed, AI-first or form follow-up optional, backup channel support@nexoflow.cc
Pricing
Four plans, choose as needed
Get started
Not yet available
Not yet available
Not yet available
Compare plans feature by feature
Quota / Capability
Bronze plan
Silver plan
Gold plan
Platinum plan
Monthly fee (USD)
$0
$39
$79
$199
Quarterly (5% off)
—
$111
$225
$567
Annual (20% off)
—
$374
$758
$1,910
Industry pack All plans optional, no quota used
5 packs unlimited
5 packs unlimited
5 packs unlimited
5 packs unlimited
Monthly conversations Platform provides API; sessions under 30 rounds count as 1 base
100Self-configured API Key
300
1,000
3,000
AI Token Plan doesn't include AI quota; chat $0.003/1k, translation $0.005/1k, unified prepaid bucket, no overdraft
Self-configured API Key · 100 times/month
Prepaid top-up
Prepaid top-up
Prepaid top-up
Enabled languages 10 interface languages, enabled by plan tier
1
1
3
5
Team members
1
3
10
30
Monthly bookings Booking form + booking system combined scope
30
150
500
1,500
Monthly tickets Bronze plan does not include tickets module
0
150
500
1,500
FAQ entries Same content in multiple languages counts as 1
50
150
500
1,500
KMS doc entries
50
150
500
1,500
Manual KB entries FAQ / WP / KMS sync doesn't use this quota
50
150
500
1,500
Form templates
3
5
15
50
Monthly email envelope count (platform channel) White-label tenants self-configure SMTP with no limit
100
500
2,000
5,000
SMS Available on paid plans, use after prepaid top-up, no overdraft
—
Available
Available
Available
Human handoff
—
✓
✓
✓
Mobile App
—
✓
✓
✓
White-label Gold plan and above can hide "Powered by NexoFlow" badge
—
—
✓
✓
Webhooks
—
—
✓ (5)
✓ (20)
Data residency
—
—
✓
✓
Technical support Service promise, not quota gating
Self-service docs
Standard support
Priority support
Dedicated account manager + SLA
On-demand add-on service packs
NexoFlow SignalHub
Core benefits
About pricing & billing
Questions or want to chat?
Home
Features
Core capabilities
All features overview
How the system works
Chat acquisition
Knowledge-driven
Conversion collaboration
Industry solutions
Industry solutions overview
Healthcare
Real estate
E-commerce
Professional services
Education
Pricing
FAQ
Documentation center
Docs home
Security & compliance
Download
About
NexoFlow Standard plan
Bronze plan
Free
Personal & trial
Not yet available
Silver plan
$39 /Month
SMB consulting
Not yet available
Gold plan
$79 /Month
Growing teams
Not yet available
Platinum plan
$199 /Month
Enterprise-grade
AI quota info：
Plans include "capability quotas" (conversation count, FAQ entries, knowledge entries, etc.); AI capabilities (chat, translation, writing, FAQ extraction) all go through prepaid Token bucket, plans don't include quota, need to top up on demand, no overdraft.
Add-on pack
$15
/monthly
$43
/quarterly (5% off)
$144
/annual (20% off)
Pricing FAQ
Can I upgrade or downgrade the plan anytime?
Yes, plan changes take effect per platform billing rules; upgrades usually immediate, downgrades after current period.
What if conversations exceed the limit?
Can upgrade plan; AI capabilities use unified prepaid Token bucket, deducted by actual calls, no overdraft.
Are AI capabilities included in the plan?
Not included. Plans only include capability quotas; AI chat, translation, writing all consume prepaid Token (chat $0.003/1k, translation $0.005/1k). Bronze plan can self-configure API Key, free 100 times/month.
Which payment methods are supported?
Checkout page shows available payment and invoicing methods; enterprise procurement contracts / SLA / DPA see security & compliance page.